Overall 90% of managers believe their organization’s Performance management process does not correspond to the actual work done by their teams and consequently, there is significant dissatisfaction with annual evaluations! It has been seen that an enormous extent of administrators who give this input are from the venture is driven associations or organizations where work is done in groups.
Project-fundamental organizations include Professional Services companies, Not-for-Profits, EPC (engineering, procurement, and construction), Consulting, IT Services, Staffing, and Product improvement organizations among numerous others. Marketing, R&D, Strategy and even HR departments of many companies are project-fundamental too.
In project-fundamental organizations, employees move from one project to the next instead of working in one job position for many years. In many cases, employees work on multiple projects together. The goals profession requirements and timelines for each project vary, can expand continuously and are largely dependent on the end-customer. In fact, in today's’ gig-economy, more and more work is project-based instead of a large chain of importance detailing structures.
Most project-fundamental organizations have a very high proportion of the white-collared workforce – that is technologically aware, wants transparency and prefers a flexible and nimble work environment. It does not work if you enforce an inflexible and hierarchy performance management process that includes top-down goals and common competencies in project-fundamental organizations.
HR has been struggling to address this challenge and various techniques and solutions have evolved over the past decade. These incorporate Continuous Performance Management,360 assessment Review, Pulse feedback, OKR, Balanced Scorecard and so on. Unfortunately, none of these have been effective in meeting the objectives of a Project-fundamental organization since these processes (and associated tools) are either too flexible or too rigid.
If you are a part of a project-fundamental organization or your employees work in teams and would like to introduce an effective performance management process, you need to:
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